Case Studies

View how we helped our clients generate more revenue through customer empathy.


Why don't we make the sale?


How we helped Velocify leverage user research to acquire and retain customers

Why are we losing users during onboarding?


How understanding the user journey could increase Tally's user acquisition rate

How can we reduce client churn?

zen foods

How we helped Zen Foods raise their net promoter score by 18 points.

Do we need to redesign our host interface?


How user testing could save Airbnb from an unneccesary redesign

Which new courses should we develop for our students


How we helped CGMA understand their customer's demands to grow their business